We provide you with a new phone number that connects to Marble Song, and you choose which calls you forward to us. Marble Song answers the phone for you, finds out what the caller needs, and sends you an accurate and clear summary by email. Setting it up is easy — you just pick one of the two call forwarding options below, and we walk you through the setup after signing up. Don't worry, you can switch between these later if you change your mind.
Nothing about your phone number changes. You keep answering calls yourself whenever you can. For the ones you can't get to — you're on a job, it's after hours, your hands are full — the call is quietly forwarded to Marble Song instead of sending it to voicemail. Your customers dial the same number they always have; they just reach a helpful assistant instead of a beep. We'll walk you through setting up the forwarding on your phone or other phone service.
You set up your existing phone number to forward all calls to the new phone number that we provide. Every call to that number comes straight to Marble Song, so your personal phone never rings and you never have to stop what you're doing. You just get the summaries by email so that you can make an informed callback. We'll walk you through setting up the forwarding on your phone or other phone service.
Most owners choose Option A — it's the closest thing to a smarter voicemail, with nothing new for your callers to learn. If you'd rather keep business calls completely separate from your personal phone, go with Option B. Either way, we'll walk you through the quick setup after you sign up, and you can always reach us at [email protected] if you get stuck.
However you connect it, each answered call works the same way.
When a call reaches Marble Song, it answers right away instead of letting the call ring out to voicemail.
It greets the caller with your business name and asks them a few questions tailored to your business type (you can customize the questions if you want).
The moment the call ends, we write up the important parts — the caller's name, why they called, and how to reach them — and email it to you. You can also see call details on the online dashboard.
No rambling voicemails to sit through. Glance at the summary and call back when it suits you, already knowing what it's about.
One flat rate — $20/month, 100 minutes included, then $0.20/min.